Wednesday, May 5, 2010

How Will Social Media Help My Business? – by Natalie Carpenter

I have a friend who now lives in Ohio and maintains a hobby of shopping yard sales for antiques to resell. She has over 15 years of experience doing this sort of thing and has developed an expertise in the field of knowing what to buy, and knowing what will sell for a profit. But only her small group of friends knows what she does.

We were catching up recently by email and I told her how I am becoming more knowledgeable as a Social Media Consultant and helping small business owners, especially those with sole-proprietership and no employees, enter the world of social media to promote their services. I referred her to my blog, which led to her question, "Do you just put in these blog posts and then people comment back to you?  I don't follow how this makes money. "

Here is my reply, which helped her understand how this social media thing, specifically blogging, really works:

"Thanks for asking about my blog.  Let's say you are an antique dealer and want to enter the social media world. You start a blog and make posts about what you discovered over the weekend at a yard sale. You talk about how you turned around and sold it on Ebay for a nice profit. You tell a story about what to avoid, and what doesn't sell. You talk about how you made a mistake, got ripped off, made a thousand dollars, restored something, restored your house, used an antique item in an innovative way, etc.

You continually make posts on whatever you are doing related to your passion of antiquing. Then, you create a Facebook page for your antique business. You post announcements about an antique auction coming to the area, and what to watch for. You create a Twitter page and post Tweets like "just purchased an antique wxyz  for only $20!" The blog, Facebook and Twitter are free, but you spend several hours each week making posts and keeping it updated.

After a few months, you may have people who found you by searching antiquing and Ohio. You will gain a few followers and they may even comment on your posts. You are diligent in replying to anyone who comments on your posts, and you also spend time browsing other posts by people with similar interests.

Give yourself at least 8 months of building an online presence and soon you will have a reputation as an Ohio antiquing expert. Because you made blog posts using the keywords and tags specific to your field, people are finding you and reading what you have to say.

So how does it make money? Someone sees your blog and mentions it to their club or organization who may pay $200 to $1000 for a speaking engagement about antiquing in Ohio. People will want to hear of your adventures and experience, and your credentials will be you online presence. If you gain enough followers and people are visiting your blog because you offer relevant and helpful information, an advertiser may decide that your site is where they want to put their money. Research shows that advertisers are looking for sites to put their money and want their ads to be in places with content relevant to their industry where people are already visiting. If you are found easily, the advertisers will find you.

The key is to create an online presence, and you can do this by blogging on a specific topic that will attract people.

When Jane Doe (Joe Blow's sister!) has a houseful of antiques to deal with after her parents died and she needs help with liquidating them, she'll go online and do a search on antiques in Ohio and if your name comes up and she likes what she reads in your blog, you might get a call for your services.

The most amazing thing about the evolution of social marketing is that it's not just the high-budget businesses that can be discovered. The little guys can do it if you put in enough time keeping up your social presence and blogging information that others can use. "

By doing nothing, only a small group of people will know that she is an antiquing expert. By creating a social media presence, she is sharing her knowledge with an endless pool of potential clients that can find her if they look.

Thursday, March 4, 2010

What is Social Networking?

So what IS Social Networking?

Think of high school and the different groups of people there- the jocks, geeks, social butterflies, etc. These cliques are social groups and you may have been a member of none of these groups or one or several.

Our world is full of these same networks - high school or college alumni, fraternities and sororities, work place, or town or state affiliations. You may not have a lot in common with the people in your network and some you may never meet in person, but developing these connections will help your business grow.

Social media is not just online and includes collaborations with other offline marketing and public relations campaigns. Often, offline social media is a better commitment after considering your budget, market and target audience, and utilizing actual human interactions like community events, in-person business networking groups or the Chamber of Commerce meetings can be a good strategy.

Online social media is a collection of modern social networking opportunities and can be used in any occupation - restaurants, retail stores or service-oriented businesses. Online opportunities include:
-Facebook
-Twitter
-Linkedin
-MySpace
-TalentBar
-YouTube
-Blogs

Through listening and interacting with your customer base, social media is extremely useful for building your reputation and increasing trust. For more information please go to www.websitesdirect.net.

Article written by Natalie Carpenter

Saturday, February 27, 2010

What to ask when hiring a website designer....

Do you have a website? Is it current? How do people find your website? Did your website designer create meta tags for your website and submit to the search engines?

These are very important questions that can directly affect whether your business is successful. This will be the first of many blogs that address website issues I see and hear from new clients.

So far the number one reason I get new clients is because their last website designer is nowhere to be found! Basically the client paid a lot of money to a website designer for a website they now have no ownership of or access to! This is not appropriate and not good business practice. Please ask any website designer if you get ownership of your website and can get a copy of your website files on CD. This will allow you to give the files to another designer if the company goes out of business.

The other question to ask is how long the website company has been in business. There are a lot of website companies out there and just about anyone can create a website. How do you know which one to go with? Longevity in business is very important since you can then feel confident you will have someone to take care of your website and it shows the company is a serious website business that probably has a lot more experience than a start-up or website business of a couple years. Typically a company that has been in business a long time also has good references and is established in the community so can also provide good referrals to other quality businesses.

In conclusion, remember to get a couple estimates and ask how long the company has been in business and if you will own the website files. The next blog post will be on meta tags and the importance of incorporating these into your website when it is being designed.


For more information go to www.websitesdirect.net